About us
Housing
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We provide support to people living in their own homes. Where you live may be in described as a service in registered care, supported living or outreach. To us, what is most important, is that it’s your home.
Our focus is on people and not the type of service
Whatever is happening in your life, your home is your sanctuary. Having the right place to live with the right support can help people take more control over their own lives. This may mean helping you to find a better place to live, making adaptations to your existing home or finding the right technology to enable you to do more for yourself.
We have a housing team who work closely with our support staff to share their specialist knowledge. The team includes housing officers, maintenance staff and a qualified surveyor. This allows our support staff to get on with what they’re good at, supporting people, rather than worrying about housing issues.
To work effectively we build good long-term relationships with local commissioners and stakeholders, like family members who are all key to understanding the housing needs of people we support.
Building development
People needing support, and their families, often struggle to get the right advice on housing and support. It can be very complicated. Our housing team can provide some sign posting advice to help you to find individual housing solutions.
We are currently focusing our building development to meet the NHS Transforming Care programme. Transforming Care aims to help people with the highest support needs to live in the community, with the right support, and close to home. You can read more about our latest developments below.
Our second transforming care development is underway.
We’ve been awarded a NHS Transforming Care grant of £1.8 million to build a second Holly Lodge. The scheme will be for six adults with very complex challenging behaviours.
Read more
It’s a robust homely building using design and technology to help manage behaviours that challenge. Holly Lodge I, Hildenborough Kent
Holly Lodge I was built in 2013 and provides a stepping stone into the community for people with very complex challenging behaviours.
Read more
Safe accommodation for children in Kent. The Nest in Ashford, Kent.
We worked in partnership with Kent County Council to develop The Nest as part of the NHS Transforming Care programme.
Read moreManagement
Where we are responsible our housing officers manage tenancies, do tenancy sign ups, collect rent, and oversee all housing management issues. They are available to meet with tenants and answer any queries regarding their tenancy. We also manage the tenancies for some people supported by other service providers. Read about housing management here.
Maintenance
We have a dedicated maintenance team who ensure that all our properties are safe, secure and maintained to a high quality that is sustainable over a long time. We have approved contractors, to carry out other works. The maintenance team carries out repairs and general maintenance and gives specialist advice on adaptations or specialist equipment required.
