Diversity, inclusion, and belonging

Choice Support aims to be a diverse, inclusive organisation where people can be their true selves, feel they belong, and reach out for more support when they need to.

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Our values and purpose

Choice Support offers all our staff and volunteers opportunities to embrace our values and purpose, and to bring these to life when working with us. Our purpose is to create opportunities for people to be happy. Our values underpin what we do and help us to be the best we can be. They provide us with strong foundations and are reflected in our policies and procedures and comprehensive training to better support people. Our values are:

We care

We care about people and stand up for what is right.

We respect

We are open and honest and value people for who they are.

We learn

We listen, we work together and we continue to improve.

We lead

We are experts at what we do and make good ideas happen.

We've signed up to good practice

Ban the Box campaign

We are pleased to consider applications from people with criminal convictions. Most convictions do not present an obstacle to employment with us. We have signed up to the Ban the Box campaign and will only ask for details of criminal records later on in the recruitment process.

Disability Confident

Choice Support is Disability Confident, which is a scheme run by the Department of Work and Pensions. As part of our commitment we operate a Guaranteed Interview Scheme - all candidates who declare a disability and meet the essential criteria for the role will be guaranteed an interview.

The Halo Code

Choice Support is delighted to be adopting the Halo Code and joining the fight against race-based hair discrimination. We recognise the cultural, ethnic, racial and religious importance of Afro-hairstyles and we promise members of the Black community the “freedom and security to wear all afro-hairstyles without restriction or judgement.”

Find out more about the Halo Code.

Care Leavers Covenant

Choice Support is delighted to have signed a commitment to the Care Leavers Covenant to encourage more young care leavers to start a career in social care. We are working in partnership with the Covenant as part of the Government’s ‘Keep on caring strategy’ to support young care leavers (aged 16-25) to help them to secure work and live independently.

Leonie Brooks, People & Performance manager, is our lead for the Care Leavers Covenant. Watch this video from Leonie or contact her directly if you are a care leaver wanting more information.

Mindful Employer

The Mindful Employer Charter is a national initiative, and becoming a signatory demonstrates our public commitment to promoting positive mental health in the workplace. We provide support and make adjustments for job applicants and staff who tell us they have a mental health condition. As part of this support we offer all colleagues the benefit of the AXA PPP Employee Assistance Life Management support programme.

Menopause Workplace Pledge

We recognise that for some people going through the peri-menopause and menopause, the symptoms can have a big impact on their day-to-day lives. Given that we all spend a lot of our time at work, we wanted to make sure that we are doing all we can to support our colleagues at Choice Support who are experiencing peri-menopause and menopause.

Find out more about the Menopause Workplace Pledge

The Stand With Trans Pledge

Choice Support are proud to support our trans, non-binary and gender-diverse colleagues, volunteers, and people who use our services. We want the people that we support and those who work for us to feel safe and that they belong, regardless of their background or gender identity.

Find out more about the Stand With Trans Pledge

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Who we are

Providing support to individuals based on their choice and not defining people by their support needs; our name accurately describes who we are.

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What we do main image

What we do

We believe good support can only work when it is designed to give people what they really want. This means understanding people’s hopes and dreams, as well as their needs.

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Information for applicants

Do you want to create opportunities for happiness? Do you share our values? You don't need previous experience or qualifications. We will provide you all the training you'll need to become a great support worker with us.

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