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Legal aid chat
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If you haven’t already heard, we have a new chatbot called Justice on our website. You could ask it for free legal information to help you.
Have you ever felt like something’s wrong or that someone might be at risk? Now you can ask Justice for help with any well-being concerns.
We all want the best for people we support, and we also take on the role to support their families. After all, we work in social care because we ‘care’.
Part of how we create ‘opportunities for people to be happy’ is by supporting people with their rights as a citizen, which is no different to our own rights. That’s why we are piloting this new chatbot with Access Social Care.
We were one of the early members of Access Social Care, so we have been able to build up a close working relationship with them. As a result, we have seen many examples of real-life positive outcomes for the people we support and their families.
Below: Raghbir Ram, Access Social Care Champion for Choice Support
How do I know when to use Justice the chatbot?
Remember the Access Social Care Symptoms Checker:
- Does it feel wrong/unfair?
- Do you go home worrying about it?
- Are you unsure how to solve the problem?
- You would be unhappy for your family member to experience the same thing.
- Assessments/reviews not carried out properly or are delayed.
- An individual’s needs are not being met/ someone is unsafe/ might be unsafe.
- There is a cut to a service or to hours.
- MCA/ Advocacy duties not followed.
You're not alone
So, when doing your work, if you experience any of the above symptoms, you can talk to Justice to get free access to the experts for all Care Act related concerns.
It’s intuitive, informative and will help you decide what steps you may need to take next for yourself or to support the people you care for.
Remember this chatbot is free for everyone to use. You, everyone who needs support, families, anyone.