Quality Checkers

Quality Checkers are teams of people with learning disabilities who check services. Quality Checkers use questionnaires, home visits, telephone conversations, meetings, and talks with close friends and relatives to find out if services are doing a good job. Then we write reports about what action should be taken, and we check later to make sure changes that are needed are happening.

When we are monitoring a service we use the Reach standards in supported living.

The idea for Quality Checkers came from an organisation called Skills For People, in Newcastle. In 2007 they trained 21 Choice Support service users to become Choice Support Quality Checkers. In 2009 Choice Support and Skills For People launched a national network of Quality Checkers.

Read an interview with two Quality Checkers here. 

For further information please contact:

Kim Arnold

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0115 9789557